Our Refurbishment Process
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Refurbished Laptops

Refurbished laptops with dependable performance for work, study, browsing, and everyday productivity.

Refurbished. Verified. Supported.

Every laptop is professionally tested and backed by real support.

Fully tested

Multi-point inspection on every device.

12-month warranty

Your item is covered by our 12-month Unboxed warranty.

14-day returns

Changed your mind? Request a return within 14 days of delivery.

Better for the planet

Refurbished tech reduces waste.

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Refurbished Condition Grades

All laptops are fully tested and backed by our 12-month warranty. Condition grades only affect cosmetic appearance.

Grade

Like New

Like new with almost no visible signs of use.

  • Clean lid, palm rest and display with only minimal signs of prior use
  • Best for customers wanting the sharpest cosmetic finish for work or study
  • Excellent premium option for gifting or everyday professional use
Grade

Good

Light cosmetic wear but fully functional.

  • May show light marks on the lid or casing and faint signs of keyboard or palm-rest use
  • Screen remains clear in normal use and overall presentation is still tidy
  • Strong balance between condition and value for everyday work
Grade

Fair

Visible wear but fully tested and working correctly.

  • More noticeable marks, scuffs or casing wear from previous ownership
  • Cosmetic wear is external only and does not affect speed, charging or core functions
  • Great value for reliable everyday use if appearance is less important
Learn about our refurbishment process

See what's included in testing, grading and warranty.

Laptop FAQs

Everything you need to know before choosing your refurbished laptop.

Are refurbished laptops reliable?

Yes. Every laptop sold by Unboxed is professionally tested, inspected, and verified to make sure it is fully functional and ready for everyday use.

Are refurbished laptops fully tested?

Yes. Every refurbished laptop we sell undergoes checks for functionality, performance, battery behaviour, and overall condition before it is listed for sale.

Do refurbished laptops come with chargers?

Any included accessories will be clearly shown on the product page. Please check the listing details to see exactly what is included with your laptop.

What is the difference between Like New, Good, and Fair condition?

The difference is purely cosmetic. All grades are fully tested and backed by our 12-month warranty, but the amount of visible wear varies depending on the condition selected.

Do refurbished laptops come with a warranty?

Yes. Our refurbished laptops include a 12-month Unboxed warranty for added peace of mind. Full warranty details can be found on the product page or in our warranty policy.

Can I return a refurbished laptop if I change my mind?

Yes. You can request a return within 14 days of delivery. Please email contact@unboxed.store before sending anything back so we can confirm the correct return instructions, including any return label or reference where applicable.