Our Refurbishment Process
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Refurbished Audio

Fully tested audio gear with clean sound, dependable connection, and everyday listening performance.

Refurbished. Verified. Supported.

Every audio product is professionally tested and backed by real support.

Fully tested

Multi-point inspection on every device.

12-month warranty

Your item is covered by our 12-month Unboxed warranty.

14-day returns

Changed your mind? Request a return within 14 days of delivery.

Better for the planet

Refurbished tech reduces waste.

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Refurbished Condition Grades

All audio products are fully tested and backed by our 12-month warranty. Condition grades only affect cosmetic appearance.

Grade

Like New

Like new with almost no visible signs of use.

  • Clean finish with only minimal signs of prior use on the main unit or case
  • Excellent option if you want audio gear that still looks premium
  • Ideal for gifting or customers who want the smartest cosmetic finish
Grade

Good

Light cosmetic wear but fully functional.

  • Light marks or small scuffs may be visible on the casing or charging case
  • Presentation remains tidy in everyday use with full audio performance
  • Best balance between appearance and value
Grade

Fair

Visible wear but fully tested and working correctly.

  • More noticeable scratches, scuffs or signs of previous handling
  • Cosmetic wear does not affect sound quality, pairing or charging
  • Great value if performance matters more than a near-pristine finish
Learn about our refurbishment process

See what's included in testing, grading and warranty.

Audio FAQs

Everything you need to know before choosing your refurbished audio gear.

Are refurbished audio products reliable?

Yes. Every audio product sold by Unboxed is professionally tested, inspected, and verified to make sure it is fully functional and ready for everyday use.

Are refurbished headphones and earbuds fully tested?

Yes. Every refurbished audio item we sell undergoes checks for functionality, charging, connectivity, battery behaviour, and overall condition before it is listed for sale.

Do audio products come with charging cases or accessories?

Any included accessories will be clearly shown on the product page. Please check the listing details to see exactly what is included with your order.

What is the difference between Like New, Good, and Fair condition?

The difference is purely cosmetic. All grades are fully tested and backed by our 12-month warranty, but the amount of visible wear varies depending on the condition selected.

Do refurbished audio products come with a warranty?

Yes. Our refurbished audio products include a 12-month Unboxed warranty for added peace of mind. Full warranty details can be found on the product page or in our warranty policy.

Can I return a refurbished audio product if I change my mind?

Yes. You can request a return within 14 days of delivery. Please email contact@unboxed.store before sending anything back so we can confirm the correct return instructions, including any return label or reference where applicable.